GLAMGLOW Online Satisfaction Guarantee

If for any reason you are not completely satisfied with your online purchase, simply return the unused portion and we will be happy to remit your account for the amount of the purchase. If you prefer, you may exchange it for another item (s). If you wish to return or exchange an item purchased online at, please click here for step by step directions. Please note that eGift Cards cannot be returned or exchanged.

Returns & Exchanges Instructions

Return Instructions:

Please contact us at 844.879.1679 or Our Online Customer Service Team will be happy to assist you for eligible returns, with return instructions and the return shipping address. If you received the item as a gift or wish to exchange it for another item, directions will be provided. We're sorry; return shipping fees are not refundable. Only products purchased on may be returned.

To return or exchange items purchased on please follow these steps:

•Please print a copy of your email confirmation or order confirmation from your account stating your name, address, order number, and mark all items you will be returning and/or exchanging

•Place it inside the return package

•Be sure to retain a copy of the invoice for your records

If you are returning a gift please contact our Consumer Care Department at 1-800-219-2031 or email

All returns should be addressed to:

ATTN:Midwest Distribution Center
3860 Pheasant Ridge Dr
Blaine, MN 55449

For your protection and to ensure prompt delivery, please send your return via insured UPS Ground. We are not responsible for return packages that are lost in transit. Return shipping fees are not refundable.

If your order arrives damaged, please refer to Damaged Items

Please allow 7-10 business days for return processing. Returned items will be processed promptly, usually within 3-5 business days of receipt. An email will be sent to confirm your return or exchange request has been processed. If you have questions about returns and exchanges, please contact us by phone at 1-844-879-1679 or via email at

For all Glamglow products purchased in store or online through another retailer, or received as a gift, please contact our Consumer Care Department at 1-800-219-2031 or via email at for further assistance.

Please note that eGift Cards cannot be returned or exchanged.

When an exchange is requested it is completed in two steps:

1) A credit is issued for the item(s) returned.
2) A new order is processed for the item(s) requested in exchange. Two transactions will be posted to your account; a credit for the returned item(s) and one charge for the item(s) requested in exchange.


If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible at 1-844-879-1679 for assistance. If your online order is not as expected, please contact us at 1-844-879-1679 for assistance.